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3. Verber Payments

Set up payouts to start accepting paid bookings and shop orders from your Verber Profile page.

Verber Payments lets your customers pay for your My Services booking cards (Select to Book) and your Shop products. Buyers can pay from anywhere in the world by card, and buyers in India can also pay by UPI or netbanking. Payments are processed by Razorpay.

3.1 Who can receive payouts today​

Where you are basedPaid bookings and ShopHow you get paid
IndiaAvailablePayouts to your Indian bank account or UPI ID
Outside IndiaNot yet availableAccept USDC peer to peer in your Verber Wallet, and join the international payouts waitlist from your dashboard

Creators outside India can still publish a full profile, offer free bookings and inquiry forms, and accept USDC. We will email waitlisted creators when international payouts open.

Note: Stripe is not currently offered on Verber. If you connected a Stripe account in the past, it is no longer used for new payments.

3.2 Set up payouts (India)​

  1. Go to your Verber Dashboard and click Setup Payments.
  2. Enter your PAN and your Indian bank account or UPI ID. Your details are sent directly to our payment partner for verification; Verber only keeps the verification status and the last 4 digits.
  3. We verify the account with a small test deposit. Once verification succeeds, your dashboard shows your payout status as active.

A paid booking card or shop listing cannot go live until your payouts are set up. Free services and inquiry forms work without payouts.

3.2.1 Your payouts summary​

From your Verber Dashboard, open Payments to see your balance:

  • Pending: earnings still inside the hold window (see 3.4).
  • Available: earnings ready for the next payout.
  • Paid: payouts already sent to your bank or UPI ID.

Payouts are sent automatically once your available balance is above the minimum payout amount.

3.3 Accept payments from your customers​

Once payouts are set up, customers can book and pay from your Verber Profile.

Set your availability using Edit Profile on the Verber Dashboard (availability tutorial). When a customer chooses a time slot, they can book it by paying:

Pay to Book

When they click Pay to Book, a secure checkout opens. After the payment succeeds, the slot is booked and both of you receive a confirmation.

3.3.1 Currencies​

  • You choose your listing currency (USD or INR) for your booking fee and products.
  • Buyers see an estimate in their local currency. Buyers in India can pay in INR at a locked exchange rate shown at checkout; international buyers pay by card, and their bank may show the amount in their home currency.
  • Payouts are made in INR to your Indian bank account or UPI ID.

3.4 Fees and hold windows​

  • Platform fee: 2% of the listing price, plus the payment processor's fee passed through at cost. Both are deducted before payout.
  • Buyer service fee: buyers pay a small service fee on bookings and shop orders, shown separately at checkout. Tips have no buyer fee.
  • Hold windows (when earnings become available for payout):
    • Services: 48 hours after the session ends.
    • Physical products: 7 days after you mark the order as shipped with tracking.
    • Digital products: 72 hours after purchase.
    • Tips: no hold.

See Fees for current rates and promotions, and the Seller terms for refunds, chargebacks and negative balances.

3.5 Additional details​

3.5.1 Set your booking fee​

The booking fee is the amount you charge for a time slot on your Verber Availability Calendar. Set your booking fee and currency from your Edit Profile page:

Set Booking Fee

Note: The minimum booking fee is 0.5 USD or 100 INR. There is no maximum.

Note: You must have payouts set up to set a paid booking fee. Until then, you will see a message on your Edit Profile page asking you to set up payments:

Alert payments not setup. Editing booking fee not allowed

3.5.2 Cancellations and refunds​

Each service card has a cancellation policy (Flexible, Moderate or Strict). Refunds are processed automatically according to that policy. See Booking cancellations and refunds and the Refund policy.

3.5.3 Terms​

Paid bookings and shop orders are governed by the Terms of Use and the Seller terms.

3.6 Next steps​

Set up your Availability Calendar and your service and product portfolio with the Verber Services and Verber Products tutorials.

3.7 Feedback​

We would love to hear your feedback on this tutorial. Send us feedback or questions using the contact form.

FAQs​

Q1: What name appears on the customer's card or bank statement?​

A: The statement shows VERBER, which processes the payment for your booking or order.

Q2: Who should customers contact if they have a dispute or complaint?​

A: Customers should contact you first about the service or product itself. Payment disputes and chargebacks are handled through Verber; see the Seller terms for how they affect your balance.

Q3: If a customer pays in one currency and I list in a different currency, how does it work?​

A: The customer is charged in the currency shown at checkout (USD, or INR at a locked rate for buyers in India). Your earnings are recorded in your listing currency and paid out in INR to your Indian bank account or UPI ID. Currency conversion is handled by our payment partner.

Q4: I am not based in India. Can I sell on Verber?​

A: You can publish your profile, offer free bookings and accept USDC in your Verber Wallet today. Join the international payouts waitlist from your dashboard to be notified when card payouts open in your country.

Q5: I have a problem that's not addressed above. How do I contact Verber support?​

A: Send us your question using the contact form.